Accounts Receivable Collections Analyst

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The Opportunity

We’re looking for an Accounts Receivable Collections Analyst to manage a portfolio of customer accounts and help collect payments on time. You’ll investigate overdue balances, resolve payment issues, and build relationships with customers’ Accounts Payable teams.

This role calls for persistence, careful analysis, and good judgment in sensitive conversations. You’ll work with teams across Flexport and use AI and automation to improve daily collections work. The role reports to the Head of North American Collections.

You Will

• Manage collections for assigned accounts through email and phone outreach. Prioritize overdue balances and follow through on commitments

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