Customer Success Specialist – Temporary

Customer Product Success Specialist – Restaurant Onboarding ( Temporary contract )

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

As part of the commercial team, you will make sure every newly signed restaurant goes live quickly and gets full value from our software, TheFork Manager. You will:

• Deliver onboarding training to our partners on TheFork Manager virtually and face to face.

• Set up and optimize restaurant profiles and configuration so partners go live fast and convert diners from day one.

• Drive product adoption, turning new partners into confident, advanced users of the software within their first weeks.

• Adapt your training style to each audience, from independent owners to front-of-house and management teams.

• Identify upsell and cross-sell opportunities during onboarding and hand qualified leads to Account

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